Refund policy

Thank you for shopping with Blourinè! We want you to love your purchase, but if you are not completely satisfied, we’re here to help.

1. Return Period:
You have 14 days from the date of delivery to return an item for a refund or exchange.

2. Eligibility for Returns:
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Please include the receipt or proof of purchase.

3. Non-Returnable Items:
Certain items are non-returnable, including personalized products, sale items, and gift cards.

4. Return Process:
To initiate a return, please contact our customer service team. We will provide you with instructions on how to return your item.

5. Refunds:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

6. Shipping Costs:
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

7. Exchanges:
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

8. Contact Us:
For any questions regarding returns or refunds, please reach out to us.